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In particular, we collect personal data directly from you in connection with the following activities:. Registering for an account or filling in forms on our websites or in our stores this includes information you provide when you request additional information, in writing or verbally, about our products or services or sign up to receive our e-mail newsletters, marketing messages or coupons ;. Purchasing any product or service from us;Providing design or product feedback or making other submissions to us;.
Requesting information or assistance from us, including correspondence with our customer service team and through social media;. Participating in or responding to surveys or requests for opinions, feedback and preferences regarding our products and services;.
Using other features of our websites that may be offered from time to time, which may require such information in order to utilise the feature. We collect the following types of personal data in connection with the activities described above: your name, username, password, e-mail address, address, telephone number, credit card and debit card numbers with expiration dates , personal preferences, goals, and any other personal data that you choose to include in your profile or in other communications with us.
When you access and use our websites, we also automatically collect data, including personal data, using cookies, pixels and local storage.
If you do link your social media account to our social media account, the social media service may share certain data about you and your activities with us in accordance with their privacy policies and your privacy settings on their services. If we receive data about you in this manner, we combine that data with the personal data we collect directly from you. In general, we use your personal data to respond your requests, conduct your requested transactions, maintain and customize your account and our interactions with you and provide, maintain and improve our products and services.
The specific purposes for which we process your personal data are set out below:. To administer your online account and profile the legal basis for this processing is our legitimate interest in better understanding user needs and expectations and improving our website ;.
To provide products and services to you, which includes processing payments, sending notifications related to your purchases, and processing exchanges and returns the legal basis for this processing is the performance of the purchase agreement between you and lululemon ;. To conduct or administer events, contests, prize draws, sweepstakes or other promotions in which you have participated the legal basis for this processing is the performance of the agreement between you and lululemon related to such contest, prize draw, sweepstakes or other promotion ;.
To respond to any communications from you, including to troubleshoot problems with our websites the legal basis for this processing is our legitimate interest in providing you with a functional website ;. To analyse your use of and customise your experience on our websites the legal basis for this processing is our legitimate interest in better understanding user needs and expectations and improving our websites ;.
To develop and manage lululemon's business and operations the legal basis for this processing is our legitimate interest in understanding shopping behaviour, improving our selection of products and services, and exploring ways to develop and enhance our business ;. To measure your social media engagement with our brand the legal basis for this processing is our legitimate interest in understanding the efficacy of our marketing strategies ;. To detect, investigate and prevent fraudulent transactions, error, negligence, breach of contract, and other illegal activities and protect against harm to the rights, property or safety of lululemon and our users, customers, employees or the public, including by using video surveillance systems the legal basis for this processing is our legitimate interest in preventing fraud, error, negligence, contractual breach and other illegal activities and protecting and securing our premises,customers, employees and the public ;.
To comply with our legal obligations, including our tax obligations, those related to the prevention of fraud and money laundering, and those required for you to benefit from rights recognized by law, or any regulatory requirements or provisions the legal basis for this processing is compliance with our legal obligations under laws in the EEA and Switzerland related to, for instance, taxation, money-laundering and terrorism financing and consumer protection law ;.
To offer you opportunities to purchase products or services that we believe may be of interest to you, by supplementing the information we collect about you with information from third parties the legal basis for this processing is our legitimate interest in providing information about products and services that may be of interest to you, unless applicable law requires us to obtain your consent, in which case we will do so.
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- Additional information;
Our affiliates and subsidiaries. We disclose your personal data to our holding company, subsidiaries and affiliates, including lululemon athletica inc. Briar Lane. My Undying Love. Ava Stark. R 62, Tessa Vidal. R 83, Play To Kiss. R 29, Royal Court. Jenny Frame. Major Surgery. Lola Keeley. Kris Bryant. Perfect Partners. Maggie Cummings. Breaking Character. Lee Winter. Ask Me Again.
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